Salesforce is the heart of your customer relationship management and lets your sales team work in a customer-focused and goal-oriented manner. Against the background of internal and external as well as legal data protection and compliance requirements, such as the GDPR, the protection of sensitive data against unauthorized access is more important than ever before.
With the eperi® solution data is encrypted before it is sent to the cloud. This allows you to
The eperi® Gateway is the basis of the eperi® solution. It is positioned as a transparent layer between Salesforce and your users. The patented template approach is the central component of the Gateway. The templates describe which data in the data stream, e.g. at field level, should be encrypted or tokenized, tailored to your requirements. You can integrate additional templates, e.g. for Microsoft 365 and other applications, into the eperi® Gateway at any time.
Sales & Service Cloud, Community Cloud
Salesforce Mobile App, Lightning UI Experience
Objects / fields (custom & picklists), Salesforce files
Reporting, validation rules, e-mail incl. attachments
REST-API, SOAP-API, BULK-API
Integration in third-party applications
Sole data control & protection against unauthorized access
Encryption/tokenization, adresses legal and regulatory compliance
“Encrypted” does not automatically mean secure. When using security solutions of the cloud provider, e.g. BYOK, it is mandatory that the cloud provider has access to the unencrypted data. This provides an attack vector for data access by unauthorized third parties and thus does not result in GDPR-compliance. The alternative is the use of the eperi® Gateway.
Thanks to encryption before the cloud instead of in the cloud, sensitive data is protected at all times and can be processed in compliance with the GDPR.
Salesforce is the heart of your customer relationship management and lets your sales team work in a customer-focused and goal-oriented manner. Against the background of internal and external as well as legal data protection and compliance requirements, such as the GDPR, the protection of sensitive data against unauthorized access is more important than ever before.
The auditing company increased its win rate by 15% and its sales revenues by 20% thanks to eperi.
Since using eperi, the customer increased the lead volume by 52% and raised the sales revenues by 34%.
By meeting the requirements of the Chinese cybersecurity law by 100%, the customer was able to increase its revenue by 20%.
Customer response time was decreased by 50%.
What the C-Suite should know about compliance regulations when moving to cloud services.
Read the KuppingerCole Executive View about the eperi Encryption Gateway.
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