What comes after ServiceNow® Edge Encryption?
Why eperi sEcure is the logical and secure successor
ServiceNow® has announced that it will discontinue its Edge Encryption service. This news came as a surprise to many companies. The solution has long been considered an important component for protecting sensitive data in the ServiceNow® cloud. With the integration of Thales KeySecure, Edge Encryption offered a solid combination of proxy encryption, centralized key management, and compliance support.
But with the imminent end of this offering, many companies are asking themselves: How can I continue to encrypt and control my data and meet compliance requirements without losing functionality?
The answer: eperi sEcure.
Why Edge Encryption was so important
Edge Encryption played a key role in helping organizations enhance the security of their data within the ServiceNow® platform.
The solution enabled sensitive information to be encrypted directly in the ServiceNow® environment, protecting it during processing and storage while maintaining seamless platform functionality.
Edge Encryption helped companies strengthen compliance and information security across their ServiceNow® applications. It laid the foundation for a data protection approach that put organizations’ control and security awareness at the center, an idea that continues to shape the evolution of secure cloud solutions today.
The challenge: ServiceNow® cloud security without Edge Encryption
With the elimination of ServiceNow® Edge Encryption, many organizations face a security and compliance gap. Companies in regulated industries such as financial services, healthcare, and the public sector in particular must ensure that personal or confidential data in ServiceNow® continues to be processed in compliance with GDPR and industry-specific regulations.
In addition, requirements are increasing due to NIS2, DORA, and the upcoming EU Cloud Resilience Regulation: all of which demand technical and organizational control over cloud data.
eperi sEcure – the evolution of the Edge Encryption concept
eperi sEcure provides companies with a solution that takes the basic principles of edge encryption and consistently builds on them.
eperi sEcure encrypts data before it leaves your own infrastructure. This means:
- The cloud only sees encrypted data.
- Decryption takes place exclusively in your environment.
- You retain complete control over keys, policies, and permissions.
eperi sEcure goes far beyond ServiceNow®: The solution can be used across platforms, e.g., for Salesforce, Microsoft 365, and many other cloud applications.
Your advantages at a glance
- Full data sovereignty
You retain complete control over your keys and data; no access by cloud providers or administrators. - Centralized policy management
The eperi Policy Engine allows you to centrally control encryption and tokenization rules without modifying the application code. - Regulatory compliance
eperi sEcure helps you meet the data protection requirements of GDPR, NIS2, and other industry-specific security guidelines such as DORA or §203 StGB. - Seamless integration
Thanks to its gateway architecture, eperi sEcure can be implemented quickly without impacting existing processes or user experience. - Future-proof
With post-quantum-ready algorithms and modular architecture, eperi sEcure is prepared for upcoming cryptography standards.
Conclusion: From ServiceNow® Edge Encryption to true data sovereignty
ServiceNow® Edge Encryption has made an important contribution to secure cloud usage. However, data protection and compliance requirements are evolving, and so are the solutions.
With eperi sEcure, companies get a future-proof, flexible, and regulatory-compliant alternative that works beyond ServiceNow.
You retain control over your data, strengthen your compliance level, and lay the foundation for trustworthy cloud transformation without dependence on individual providers.
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