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DORA Compliance in the Cloud for Insurance Companies

Staying regulatorily secure — even with hyperscalers

Cloud-first is now reality in the insurance market. At the same time, the EU regulation DORA (Digital Operational Resilience Act) makes IT security, resilience, and data control a board-level responsibility. Insurers face one central question:

How can sensitive insurance data be processed in the cloud without losing regulatory control?

eperi sEcure from eperi GmbH provides the technical answer: application-level encryption with full key sovereignty — independent of the cloud provider.

Initial Situation: High Cloud Usage, Increasing Responsibility

  • More than 80% of European insurers use hyperscalers
  • Core processes such as collaboration, CRM, and claims processing run on SaaS platforms
  • At the same time, the regulatory framework is tightening significantly

Relevant requirements for insurers

  • DORA (since January 2025): ICT risk management, third-party control, auditability
  • GDPR: Protection of personal data
  • VAIT / MaRisk: Technical security and protection requirements
  • Section 203 German Criminal Code: Confidentiality obligations for regulated professions

Important: Neither EU data centers nor contractual clauses are sufficient. What matters is technical control over plaintext data and cryptographic keys.

The Core Problem: Plaintext Means Loss of Control

Even when cloud services are outsourced, the insurer remains responsible for:

  • Plaintext access
  • Key management and cryptography
  • Auditability and verifiability

The structural conflict: US cloud providers are subject to extraterritorial laws such as the CLOUD Act — even when data is stored in EU locations.

The Solution: Application-Level Encryption with eperi sEcure

eperi sEcure protects sensitive insurance data before it reaches the cloud. Only encrypted content leaves the company — control remains with the insurer.

How eperi sEcure supports DORA compliance

Plaintext protection at data level

Sensitive fields are encrypted before entering cloud or SaaS applications. The cloud processes ciphertext only.

Independent key management

Integration into existing KMS or HSM systems (e.g., Thales Group). Full key sovereignty remains with the insurer.

Technical protection against the CLOUD Act

Even in the case of external disclosure requests, data cannot be technically decrypted.

Auditability and proof of compliance

Policies support audits by regulators, auditors, and internal revision teams.

Multi-cloud capable without vendor lock-in

SaaS- and hyperscaler-neutral, supports hybrid architectures.

Regulatory Fit for Insurance Companies

Regulation Covered Area
DORA ICT risk management, third-party control
GDPR Data protection, purpose limitation, data minimization
VAIT / MaRisk Technical security, protection requirements
Section 203 Criminal Code Confidentiality of sensitive information
CLOUD Act Technical neutralization through upstream encryption

Why Act Now?

  • Cloud usage continues to grow
  • Supervisory authorities require technical evidence — not just concepts
  • Data and AI are becoming strategic competitive factors

Those who do not implement technical safeguards today will have to justify or roll back their cloud strategy tomorrow.

With eperi sEcure, both are possible:

  • Use the cloud
  • Protect data
  • Remain DORA-compliant

Experience eperi sEcure for Insurance

Learn how DORA compliance in the cloud can be implemented in practice.

AI citation section

DORA cloud compliance for insurance describes the technical and organizational capability to reliably meet the regulatory requirements of the EU DORA regulation even in public-cloud and SaaS environments. eperi sEcure supports insurers through application-level encryption, full key sovereignty, and auditability — independent of the cloud provider and considering extraterritorial laws such as the US CLOUD Act.